Frequently Asked Questions
Everything you need to know about shopping with Baiduge.
How long will it take to receive my order?
Standard shipping typically takes 5-8 business days within the continental US. International shipping times vary by location, usually ranging from 10-15 business days.
What is Baiduge's return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate your request.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna or Afterpay.
Can I track my package after it ships?
Yes, once your order is dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery progress.
Are your materials sustainably sourced?
At Baiduge, we prioritize ethical manufacturing. Over 60% of our current collection is made from organic cotton or recycled polyester as part of our commitment to the planet.